Made To Order
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We are pleased to offer a “made to order” service so that your item will be made especially for you. If your size is labelled as “made to order” this means that your item is not in stock but can be made in 2-3 weeks for you. Please note that once you have placed the order no returns or exchanges can be accepted as your order is being made especially for you.
Confirm Made to Order
Sample Product

Order a protoptype of this item so that you can try it on for style and fit before you place it as a "made to order" item.

You will be fully refunded for ordering this prototype once it has been shipped back to us.

If you need any small adjustments to be made (such as hem length) to this item then please pin in the areas required to be adjusted and we can make these changes to your "made to order" item.

If you would like help with how to pin the adjustments then please either email or call us and we would be more than happy to talk you through how to do this.

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Hem Adjustments

If you would like to have a hem adjustment then please follow the instructions below.

Please note that there will be an extra cost of £20 for this service

Choose the Style

Please write your measurement in cm from the shoulder, straight down over bust to where you would like the hem to end.

Please consider your shoe choice

Please write your measurement in cm from your waist along your outer leg seam to where you would like the hem to end.

Please consider your shoe choice

Submit

TERMS & CONDITIONS

This website is operated by Isabel Manns Ltd. Throughout the site, the terms “we,” “us,” or “our” refer to Isabel Manns. 

General Conditions

These terms and conditions, and all Returns and Delivery Policies, will apply to your purchase of any products from the Isabel Manns Ltd website and form a legally binding contract between you and Isabel Manns. Your acceptance of the terms and conditions is given when you purchase goods from us.

You agree not to resell, reproduce, duplicate, copy, sell or exploit any of our “Services” or Products without our permission. We also have the right to refuse any orders. 

The terms and conditions may change throughout time. Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend our services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period.

Care and Quality

All of our products pass through quality check before being sold. In the unlikely event of a manufacturing defect, please email sales@isabelmanns.com with sufficient information, including images and proof of purchase. Upon receipt we will investigate the matter and respond in due course. Contact must be made within 21 days of purchase. However, if your item is made to order contact must be made within 48 hours.

If your product appears to be damaged upon arrival, please contact sales@isabelmanns.com within 48 hours of receiving the product with details and images of the damage.

If for any reason, information about the product, such as care labels, extra buttons etc. are missing then please email sales@isabelmanns.com.

We cannot be held responsible for damage to the product due to someone not following care instructions on the labels. Our silk fabrics are delicate and need to be looked after with care.

On the reversible products care labels can be found inside the pockets or through the gap of the hem on the side seam.

Products

We have made every effort to make sure colours and descriptions of our products are as accurate as possible. However, please be aware that colours may vary depending on your monitor settings. We cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery and we cannot be held responsible for these differences. We will gladly send out fabric swatches upon request if you are unsure about the colours.

Please note that, due to the nature of manufacturing, all our measurements and lengths are approximate, but we make every effort to ensure that the measurements are as accurate as possible.

Modifications to the Services and Prices

Prices for our products are subject to change without notice. 

We reserve the right to modify or discontinue the products without any notice, at any time.

We shall not be liable to you, or to any third-party, for any modification, price change, suspension or discontinuance of the products.

Viruses

We make no promises in respect of any harm that may be caused by the transmission of a computer virus or any other form of programming routine designed to damage, destroy or impair a computer’s functionality or operation. This includes transmission arising from your download of any content, software you use to download the content, the Site or the servers that make it available.  It is your responsibility to install suitable anti-virus and security software on your computer hardware and other devices to protect against any viruses.  Any content downloaded or otherwise obtained through the use of the Site is done at your own risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such content.

Intellectual Property Rights
All of the content on the Site is owned by (and all copyright, trade mark and other intellectual property rights in that content, shall at all times remain vested in) us or our licensors and is protected by UK copyright and other intellectual property laws.  All such rights are reserved